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Frequently Asked Questions

Find answers to common questions about pet adoption, using adoptly, finding local shelters and rescues, posting events and navigating the adoption process.

Getting Started with Adoptly

What is adoptly?

Adoptly is a free platform that helps you discover adoptable pets and connect with trusted shelters, rescues, and foster organizations across the country. We aggregate adoption events and organization information to make your pet adoption journey easier.

Getting Started with Adoptly

How is adoptly different from other pet adoption sites?

Unlike pet listing sites, Adoptly focuses on connecting you directly with verified shelters and rescue organizations. We highlight adoption events, provide detailed organization profiles, and help you understand the adoption process—making it easier to find your perfect match through trusted sources.

Getting Started with Adoptly

Is adoptly free to use?

Yes! Adoptly is completely free for pet adopters. We believe everyone should have access to information about adoptable pets and rescue organizations without any barriers.

Getting Started with Adoptly

Do I need to create an account?

No account is required to browse pets, view organizations, or find adoption events. You can explore everything Adoptly offers without signing up.

Getting Started with Adoptly

What areas does adoptly cover?

Adoptly partners with shelters and rescues across the United States. Use our search and filter tools to find organizations and events in your area, or explore options in other regions if you're willing to travel for your new family member.

Finding Pets & Organizations

How do I search for adoptable pets?

Visit our Organizations page to browse shelters and rescues in your area. Each organization profile includes information about their available pets, adoption requirements, and contact details. You can also check our Events page to find upcoming adoption events where you can meet pets in person.

Finding Pets & Organizations

What types of animals can I find on adoptly?

While dogs and cats are most common, many of our partner organizations also have rabbits, guinea pigs, birds, reptiles, and other small animals available for adoption. Check individual organization profiles to see what types of pets they specialize in.

Finding Pets & Organizations

How do I find shelters and rescues near me?

Use the location filter on our Organizations page to find shelters and rescues in your area. You can search by city, state, or zip code. We also show organizations that may be worth the drive if they have pets that match what you're looking for.

Finding Pets & Organizations

What's the difference between a shelter and a rescue?

Shelters are typically government-funded facilities that accept all animals and may have time limits on how long animals can stay. Rescues are usually nonprofit organizations that use foster homes and can be more selective. Both are great options for finding your new pet—they just operate differently.

Finding Pets & Organizations

Can I contact organizations directly through adoptly?

Adoptly provides contact information and links for each organization so you can reach out directly. We encourage you to visit organization websites, call them, or attend their adoption events to learn more about available pets and their adoption process.

Adoption Events

What are adoption events?

Adoption events are special occasions hosted by shelters and rescues where you can meet multiple adoptable pets in one place. They're often held at pet stores, community centers, or parks, making it convenient to find your new companion in a relaxed setting.

Adoption Events

How do I find adoption events near me?

Visit our Events page to see upcoming adoption events. You can filter by location to find events in your area. Each listing includes the date, time, location, and which organization is hosting the event.

Adoption Events

Do I need to register for adoption events?

Most adoption events are open to the public and don't require registration. However, some events may have special requirements. Check the event details or contact the hosting organization to confirm. We recommend arriving early for popular events!

Adoption Events

What should I bring to an adoption event?

Bring a valid ID, proof of address (like a utility bill), and be prepared to complete an adoption application. If you have other pets, some organizations may want to meet them too. It's also helpful to bring any questions you have about pet care!

Adoption Events

Can I adopt a pet at the event, or is it just for viewing?

Most adoption events allow same-day adoptions if you meet the organization's requirements and complete the application process. Some pets may require a home visit or additional screening. Ask the organization about their specific process when you arrive.

The Adoption Process

What does the adoption process typically involve?

While each organization has its own process, most adoptions include: filling out an application, meeting the pet, a brief interview or conversation with staff, paying an adoption fee, and signing an adoption contract. Some organizations may require references or a home visit.

The Adoption Process

How much does it cost to adopt a pet?

Adoption fees vary by organization and animal, typically ranging from $50 to $500. Fees usually cover spaying/neutering, vaccinations, microchipping, and initial veterinary care. Many organizations offer reduced fees for senior pets or during special promotions.

The Adoption Process

Why do organizations require applications and interviews?

The application and interview process helps match pets with suitable homes. Organizations want to ensure each animal goes to a family that can meet their specific needs—this benefits both you and the pet! It's also an opportunity for you to ask questions and learn about the pet's personality and care requirements.

The Adoption Process

Can I return a pet if it doesn't work out?

Most shelters and rescues have return policies and prefer you bring the pet back rather than rehome them yourself. Check with your organization about their specific policy. They're there to help—if you're having challenges, reach out before making a decision.

The Adoption Process

How long does the adoption process take?

Same-day adoptions are possible at many events and shelters. However, some organizations may take a few days to a week to process applications, especially for popular pets or if home visits are required. Ask about timing when you apply so you know what to expect.

For Shelters & Rescues

How do I list my organization on adoptly?

Fill out our submission form and adoptly will vet your organization to verify all submitted information is correct and list you as quickly as possible.

For Shelters & Rescues

Is it free for organizations to be listed?

Yes! 100% free forever.

For Shelters & Rescues

How can I update my organization's information?

Contact us at hello@beadoptly.com, and someone will be in touch with you as soon as possible.

For Shelters & Rescues

Can I promote my adoption events on adoptly?

Yes! First, make sure your organization is in our directory on the Organizations page, then fill out the Event form to have your event vetted and added to our events list.

For Shelters & Rescues

Who can I contact if I have questions?

For any questions about listing your organization, updating information, or promoting events, email us at hello@beadoptly.com. We're happy to help!

Technical & Account Questions

I found incorrect information about an organization. How do I report it?

Please email us at hello@beadoptly.com with the organization name and what information needs to be corrected. We appreciate your help keeping our directory accurate!

Technical & Account Questions

The website isn't loading properly. What should I do?

Try clearing your browser cache and cookies, or try a different browser. If the problem persists, please contact us at hello@beadoptly.com with details about the issue and what device/browser you're using.

Technical & Account Questions

How do I contact adoptly for general questions?

You can reach us anytime at hello@beadoptly.com. We typically respond within 1-2 business days.

Technical & Account Questions

Can I suggest a new feature or improvement?

Absolutely! We love hearing from our users. Send your ideas to hello@beadoptly.com and we'll consider them for future updates.

Technical & Account Questions

Is my personal information safe on adoptly?

Yes, we take privacy seriously. Adoptly doesn't require you to create an account or share personal information to browse our site. Any information you provide to shelters or rescues is handled according to their own privacy policies.

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