Last updated: January 22, 2025
Welcome to Adoptly. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
By using Adoptly, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
We collect information you provide directly to us, such as when you create an account, save a pet to your favorites, contact a shelter or rescue organization, or communicate with us. This may include your name, email address, phone number, and location.
We also automatically collect certain information when you use our services, including your IP address, device type, browser type, operating system, and information about your use of our platform such as pages viewed and search queries.
We use the information we collect to provide, maintain, and improve our services, to process your requests and transactions, to send you technical notices and support messages, and to respond to your comments and questions.
We may also use your information to send promotional communications, such as information about adoptable pets in your area, upcoming adoption events, or new features and services that may interest you.
We may share your information with shelters and rescue organizations when you express interest in adopting a pet or attending an adoption event. This helps facilitate the adoption process and allows these organizations to contact you.
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We may share information with trusted third parties who assist us in operating our website and conducting our business, as long as they agree to keep this information confidential.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
We regularly review our security practices and update them as necessary to maintain the safety of your information.
You have the right to access, correct, or delete your personal information at any time. You may also opt out of receiving promotional communications from us by following the unsubscribe instructions in those messages.
Depending on your location, you may have additional rights under applicable data protection laws, including the right to request a copy of your data, the right to data portability, and the right to lodge a complaint with a supervisory authority.
We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@adoptly.com or through our Contact page.
We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy.
